BORROWERS can be assured to have all questions and concerns answered in an immediate and courteous manner. In today’s day and age, borrowers find it frustrating to have their loan sold to out of state servicing companies. Once we close our loan, our loans are never sold to out of state lenders. ALL PAYMENTS ARE PROCESSED BY FIRST SECURITY MORTGAGE for the life of the loan.
Here at First Security Mortgage we take great pride in the service we provide to the borrower. Questions can be answered electronically, by phone or SIMPLY COME INTO OUR OFFICE FOR A ONE ON ONE MEETING.
Once our loans fund and close, LENDERS can sit back and rely on First Security Mortgage to handle all the day to day aspects of servicing the loan. Each month LENDER STATEMENTS are mailed which detail your investments and provide a history of payments issued during the month on your account.
All requests for VOMs or DEMANDS are processed by First Security Mortgage. And should the need for starting Foreclosure become necessary, our office seamlessly starts and conducts the entire process without you every having to leave your office/home.